FAQ

The board holds 2 types of meetings:

1. An Annual Meeting usually held in October; this meeting is open for all community members who are interested in attending. This meeting generally lasts a couple of hours and topics on the agenda usually include: conducting board elections, reviewing community financials, going over any board and committees business, and closes out with respectful Q/A among participants for general discussion questions/concerns from community members.
2. Monthly Board Meeting usually held on the 3^rd Tuesday evening of each month (except July and December due to holiday schedules); these meetings are held primarily for board members only for the purpose of conducting board/community related business. Portions of these meetings are open to the public for any community members who would like to attend as long as the community members provide notice by the Friday before the meeting that they would like to attend (so they may be put on the agenda)

Each month the board must review the community financial statements with the Management Company, the list of open violations to our CCRs and Guidelines, the list of properties (if any) in a lien or foreclosure status, the list of outstanding unpaid dues and which properties they correspond to, the list of new violations, and several other smaller pieces of business. These discussions are confidential and not to be aired to the entire community as they involve individual homeowners and their personally identifiable information.

Occasionally, the board must also request/summon a personal meeting between the board and a given homeowner at these monthly meetings due to underlying issues. These portions of the monthly meetings are also not for public airing.

The final portion of the monthly board meeting involves general topic discussions and Q/A. These portions are open to the community to attend and participate in. In the event that a homeowner did not attend this portion of the monthly meeting, the discussion topics are captured in our public meeting minutes document which are posted to this website in our documents section in.

First, check the community calendar here on the website to determine when the next meeting is being held. Then, make sure to contact the board members using our contact us page no later than the Friday before the meeting and request to be added to the agenda for the upcoming meeting. That's it!

If the board is meeting by Zoom or Teams call, then you will be given a scheduled time to log in to the meeting and participate with the board. When joining the online meeting, you will remain in the waiting room until the board lets you into the meeting.

If the board is meeting in person, you will also be given a time and location in which to show up. The board may ask you to remain outside of the room if (and until) confidential meeting topics have been concluded. At that time, you will be welcomed into the meeting.

You can always notify the HOA board by sending us a message and notifying us of the closest address and we will report it to Duke Energy.

Better yet, you can report it to Duke Energy directly via the following methods:

1. Use Duke Energy's online map to report it.
2. Select the service outage to report from Duke Energy's Outage page for North Carolina. Here you can report street lamps that are out, power outages, downed power lines, etc.

Please contact 311. They can be reached via the following methods:

1. Simply dial 311 on your mobile or home phone.
2. Visit the charmeck website and follow the guidance provided.

You can always notify the HOA board by sending us a message and notifying us of the closest address and we will report it to the city.

Better yet, you can contact 311 (CharMeck) directly to report it. They can be reached via the following methods:

1. Simply dial 311 on your mobile or home phone.
2. Visit the charmeck website and follow the guidance provided.

Yes indeed! Check out this very nice and concise list of emergency contact, media station contact, and other city service contact numbers found on the CharMeck website.

Check out CharMeck's Requests and Reporting website as it lists just about every possible thing you might want to report and how to go about it in a nice, concise listing.

Our annual dues are $284 and are split into bi-annual payments/due dates. A balance of $142 is due no later than January 31st of a given year. The remaining balance of $142 is due no later than July 31st of the same year.

First Service Residential is our Management Company and they manage many aspects of the day-to-day community business. Payments for HOA dues are processed through First Service Residential's portal. If you do not have an account, you will need to create one there and then you can setup auto pay if you like as well as email reminders.

There is no provision within any of our governing documents restricting owners from having any specific type/breed of dog, cat, or otherwise usual household pet.

The closest restriction associated with this topic can be found in our Covenants, Conditions, and Restrictions Document (CCRs), specifically in Exhibit "C": Initial Use Restrictions and Rules, Section 2: Restricted Activities, Article (b).

No.

Per the community's Covenants, Conditions, and Restrictions Document (CCRs), specifically within "Exhibit C" Initial Use Restrictions and Rules, Restriction 3(d)...

Above-ground swimming pools are prohibited.

A violation is generated when a homeowner (or renter) deviates, without board approval, from anything found in the Bylaws, CCRs, or Architectural Guidelines documents found on our Documents page.

Samples of common violation triggering events:

1. A lawn that is not maintained (weeds growing rampant, bare spots consistent throughout lawn, etc.)
2. Grass growing up between driveway seams and cracks.
3. Home exterior is not maintained, needs power washing or painting, etc.
4. An above ground pool being setup/installed in your backyard
5. An exterior modification, such as a fence or deck being installed, without submitting an Architectural Review Committee (ARC) application to get board approval
6. Many other examples such as the above exist and derived from our community documents...

If your property is noted for a violation and confirmed to be in violation, you will receive a letter in postal mail from First Service regarding the violation. This letter is simply a notification to bring the violation to your attention so that it can be addressed within a reasonable amount of time. The letter will detail the violation and provide instructions on how to comply.

The board sincerely hopes you do not respond in this manner to a violation as violations are common, small matters that are easily resolvable and generally stem from misunderstanding or being unaware. However, should you choose to ignore a violation notice and not comply or attempt to rectify the issue, the board has the right to escalate the violation in the following manner:

1. Call/Summon you to a board meeting to discuss the problem.
2. If you do not attend the call/summons to meet with the board OR the violation persists beyond meeting to discuss with us, the board can impose fines up to a maximum of $100.00 a day until compliance is achieved.
3. If fines are ignored and there is no effort to make payments by the homeowner and no effort is made to comply with the violation notice, the board can turn the issue over to our lawyers.
4. If your violation gets to the point of involving the lawyers, no further communications will be conducted between homeowner and board and the homeowner will have to deal with the lawyers directly throughout the remainder of the process. In this scenario, a lien is typically placed on the property for up to a year before the property is recommended for foreclosure should the violation not be rectified and fines not be paid.

Yes, unfortunately, on occasion, these extremes have occurred. Please do not ignore violations.

Our Management Company typically checks the neighborhood periodically throughout the month for violations.

Sometimes, homeowners will report violations to the board as well. If you see a violation such as uncut grass or a home that is not being maintained or perhaps a neighbor has put up an unsightly outdoor building or above ground pool and you wish to report it to the board, you can easily do so by navigating to our Contact Us page and sending us the information you wish to report.

NOTE: Any report of a violation that the board receives will be verified by the board before a violation letter is sent.